Last Updated: April 7, 2026
Sterling Infotech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sterlinginfotech.com or engage with our services.
1. Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Contact Form: Name, email address, phone number, company name, and project details when you submit our contact form
- Email Communication: Any information you share when emailing us directly
- WhatsApp: Messages sent through our WhatsApp button, including your phone number
Information Collected Automatically
When you visit our website, we automatically collect certain information through:
- Google Analytics 4: We use GA4 to collect anonymized usage data including pages visited, time spent on site, browser type, device type, geographic location (country/city level), and referral sources
- Cookies: Small data files stored on your device to improve your browsing experience and help us understand how you use our site
- Server Logs: IP address, browser type, operating system, and access times
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide project quotes
- Communicate with you about our services
- Improve our website content, layout, and user experience
- Analyze website traffic and usage patterns
- Send follow-up communications related to your enquiry (we do not send unsolicited marketing emails)
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics 4 (GA4): Website analytics and traffic measurement. Google's privacy policy applies to data collected through GA4. Google Privacy Policy
- Google Search Console: Search performance monitoring
- Formsubmit.co: Contact form submission processing. Form data is transmitted securely and forwarded to our email
- Google Fonts: Web fonts loaded from Google's servers. Google Fonts Privacy
- jsDelivr CDN: Technology icons loaded from the jsDelivr content delivery network
We do not sell, trade, or rent your personal information to third parties.
4. Cookies
Our website uses cookies for the following purposes:
- Analytics Cookies (Google Analytics): Help us understand how visitors interact with our website by collecting anonymous information
- Functional Cookies: Remember your preferences (such as scroll position) to improve your experience
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
5. Data Security
We implement reasonable security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted through our website
- Secure email handling of contact form submissions
- Limited access to personal data within our organization
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-Out: Opt out of analytics tracking by using browser privacy settings or the Google Analytics Opt-out Browser Add-on
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly remove it.
9. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: